Privacy Policy

Effective Date: 5/1/2024

Welcome to Cromwell Automotive LLC’s (“Cromwell Automotive”, “we”, “our”, or “us”) website located at www.cromwellautomotive.com (the “Website”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information.

Information We Collect

Personal Information

We may collect personal information that you provide to us directly, such as:

• Contact Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit card details and billing information.
• Service Information: Details related to your vehicle, such as make, model, year, and service history.

Automatically Collected Information

When you visit our Website, we may collect certain information automatically, including:

• Usage Information: Information about how you interact with our Website, such as pages visited, time spent on the site, and links clicked.
• Device Information: Information about the device you use to access our Website, including IP address, browser type, and operating system.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. For more information about the types of cookies we use and your choices regarding cookies, please see our Cookie Policy.

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Website and services.
• Process and manage your purchases and service requests.
• Communicate with you, including sending service-related updates and promotional messages.
• Improve our Website and services by analyzing usage and performance.
• Personalize your experience on our Website.
• Comply with legal obligations and protect our rights and interests.

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Security of Your Information

We implement reasonable security measures to protect the information we collect from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

Your Choices

Access and Correction

You may access, update, or correct your personal information by contacting us at the contact information provided below.

Marketing Communications

You may opt out of receiving promotional emails from us by following the unsubscribe instructions included in those emails or by contacting us directly. Please note that even if you opt out, we may still send you non-promotional communications, such as service-related updates.

Cookies

Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Website.

Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the effective date at the top. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

Contact Us

If you have any questions or concerns about this Privacy Policy or our information practices, please contact us at:

Cromwell Automotive LLC
263 Main St, Cromwell CT 06416
Email: rodney@cromwellautomotive.com
Phone: (860) 613-2355

Thank you for choosing Cromwell Automotive. Your trust is important to us, and we are committed to protecting your privacy.